Long Studies

This is the long version of how I redesigned the Photobox Apps. It includes how I balanced strategy with tactical.

‘Tube Maps’ allowed Fidelity to clarify they main scenarios of their customers that informed the site.

Mapping the existing Sky experience made it clear the high degree of redundancy in the Sky+ box.

To clarify the purpose of the Mendeley Data service we set out to refine our service blueprints.

Transport for London online had a broad experience with many isolated areas.

The content for John Lewis online had been adapted from different sources leading to fragmentation.

To unify the enterprise experience for Ticketmaster I held a series of object orientated workshops.

At John Lewis we had the challenge of researching and testing improvements to its product IA.

At Photobox we used our Usability Testing sessions to interview users and build up knowledge of behaviour.

User types formed the basis of an e-commerce project at Pearson.

Orange needed a fast review of a proposed new phone operating system. They have big issues with proposed solution and needed a constructive way to improve things.

The redesign of the Photobox app started with the studio for creating products with an MVP.

Mendeley Data explored expanding into a data management tool for Scientific Research teams.

Mendeley Data is a data repository used to provide a permanent home for datasets.

Photobox had multiple checkouts across different products and platforms. I unified and improved them.

A historic project that was the first mobile presence for John Lewis. It solved many problems for the first time.

The redesign of TfL’s Journey Planner provided better transport options and easier mobile access.