User Research

Being Human Centric

My approach to UX/product design is rooted in understanding the users' needs, behaviours, and motivations through comprehensive research and empathy. I have worked with UI designers when focusing on the UX or leading/managing teams and have extensive hands on experience creating prototypes and delivering accessible, responsive, pixel perfect results. These are a few examples.

Skills

  • User Interviews

  • User Analytics

  • Research Planning

  • Facilitation

  • Report Creation

  • Usability Testing

  • User Type Creation

  • Task Mapping

  • Workshops

  • Remote Testing

  • Multi-variant Testing

John Lewis:
Information Architecture Validation

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At John Lewis we had the challenge of researching and testing improvements to its product IA.

John Lewis:
Information Architecture Validation

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At John Lewis we had the challenge of researching and testing improvements to its product IA.

John Lewis:
Information Architecture Validation

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At John Lewis we had the challenge of researching and testing improvements to its product IA.

Photobox:
Customer Scenarios

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At Photobox we used our Usability Testing sessions to interview users and build up knowledge of behaviour.

Photobox:
Customer Scenarios

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At Photobox we used our Usability Testing sessions to interview users and build up knowledge of behaviour.

Photobox:
Customer Scenarios

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At Photobox we used our Usability Testing sessions to interview users and build up knowledge of behaviour.

Pearson:
User Types for Learners

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User types formed the basis of an e-commerce project at Pearson.

Pearson:
User Types for Learners

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User types formed the basis of an e-commerce project at Pearson.

Pearson:
User Types for Learners

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User types formed the basis of an e-commerce project at Pearson.

Orange:
Mobile OS Review

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Orange needed a fast review of a proposed new phone operating system. They have big issues with proposed solution and needed a constructive way to improve things.

Orange:
Mobile OS Review

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Orange needed a fast review of a proposed new phone operating system. They have big issues with proposed solution and needed a constructive way to improve things.

Orange:
Mobile OS Review

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Orange needed a fast review of a proposed new phone operating system. They have big issues with proposed solution and needed a constructive way to improve things.

Design Portfolio V6.1

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